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Account and privacy

Delete your
GooseCabs account.

Riders and drivers can request account deletion here, even without the app. You can also request deletion in the app under account settings.

How to make
a request.

Prefer email? Write to support@goosecabs.ca with “Account deletion request” in the subject.
  1. Open the request form

    Open the request form and select “Delete my GooseCabs account.”

  2. Tell us which account

    Enter the email address used for your rider or driver account. You don’t need to send a password, payment details or identity documents.

  3. We confirm by email

    We’ll reply by email and may ask for the minimum information needed to verify the account is yours.

What happens
next.

We deactivate the account during a grace period. You may cancel by signing in during that period.